Privacy Policy
Effective Date: April 18, 2026
Website: maxuodshift.com
Operator: Maxuod Digital
Contact: support@maxuodshift.com
Maxuod Shift (“we”, “us”, “our”) provides scheduling, time tracking, team management, tip calculation, and related export and reporting tools. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you use our website and services.
1. Information We Collect
We may collect the following categories of personal information:
Account and business information
Name, email address, company name, login credentials, subscription details, and account preferences.
Employee and scheduling data
Employee names, email addresses, phone numbers, job roles, availability, locations, shifts, notes, and hours worked.
Tips and payroll-support data
Tip totals, allocation rules, hour-based calculations, distribution results, and related scheduling data.
Usage and device data
IP address, device information, browser type, operating system, page activity, logs, cookie identifiers, and similar technical data.
Support and communications data
Emails, support requests, feedback, attachments, and related communication history.
Exports and shared content
PDFs, CSV files, printed schedules, emailed schedule content, and generated reports that may contain employee names, shifts, hours, or tip data.
2. How We Use Personal Information
We use personal information to:
- provide, operate, and maintain Maxuod Shift;
- create accounts, authenticate users, and secure the service;
- manage schedules, time records, team data, and tip calculations;
- support exports, printing, notifications, and operational audit needs;
- troubleshoot issues, monitor performance, and improve the website and product;
- respond to support requests and communicate with users;
- comply with legal obligations, resolve disputes, and enforce our terms;
- use analytics or advertising technologies in accordance with applicable law and user choices.
4. How We Disclose Personal Information
We do not sell personal information for money.
We may disclose personal information in the following situations:
Service providers and infrastructure partners
We may share information with vendors who help us operate the service — hosting providers, database services, email delivery, support tools, security tools, and analytics providers. These vendors are expected to process data only for authorized business purposes.
At the direction of customers or administrators
When a business uses Maxuod Shift to manage employee schedules, hours, tips, exports, or notifications, we process relevant data on that business's behalf and may disclose it to recipients designated by authorized administrators.
Legal compliance and protection of rights
We may disclose information where required by law, to cooperate with authorities, to prevent fraud, or to protect the rights, safety, and property of users, customers, employees, or Maxuod Digital.
Business transactions
If we are involved in a merger, financing, acquisition, restructuring, or sale of assets, personal information may be transferred as part of that transaction, subject to applicable legal protections.
5. California “Sale” and “Sharing” Notice
We do not sell personal information for monetary consideration.
However, if we use certain third-party analytics or advertising technologies, some disclosures may in certain circumstances be considered “sharing” or “selling” under California law, especially where cross-context behavioral advertising is involved.
If that applies, we will, as required by law:
- provide a Notice at Collection;
- provide a “Your Privacy Choices” or “Do Not Sell or Share My Personal Information” link;
- honor valid opt-out preference signals such as Global Privacy Control;
- stop applicable processing within required legal timelines.
6. Cross-Border Processing
We and our service providers may process or store personal information outside your province, state, or country — including in jurisdictions where hosting, database, email, analytics, or support services are provided. Information stored in other jurisdictions may be subject to lawful access by courts, regulators, law enforcement, or national security authorities in those jurisdictions.
7. Data Retention
We retain personal information only as long as reasonably necessary for the purposes described in this policy, unless a longer period is required by law, security needs, dispute handling, or contractual obligations.
| Category | Typical Retention Period |
|---|---|
| Account and business data | During account life + up to 24 months after closure |
| Employee records, availability, and notes | While active + up to 24 months after deactivation |
| Schedules, hours, tip calculations | Generally 4 years from creation |
| Export files and temporary generated files | Usually 30 days or less |
| Support records and communications | Usually 24 months after closure |
| Cookie and privacy preference records | Usually 24 months from last relevant interaction |
| Security and access logs | Usually 12 months; archival up to 24 months |
| Backups | Rolling retention, generally no more than 35 days |
| Security incident and breach records | As required by law; where necessary, at least 24 months |
8. How We Protect Personal Information
We use reasonable technical, administrative, and organizational safeguards, including:
- encrypted transmission over HTTPS;
- authentication, access controls, and least-privilege access;
- company and tenant-level data separation;
- stricter access controls for sensitive operational data, including labor costs, tip settings, and management rules;
- server-side authorization for all exports, email delivery, and administrative actions;
- logging of key administrative actions, exports, and security events;
- backups, monitoring, and recovery measures designed to reduce the risk of service interruption or data loss.
No system is completely secure, but we take reasonable steps to reduce the risk of unauthorized access, disclosure, alteration, or loss.
9. Your Rights and Choices
Depending on your location and applicable law, you may have the right to:
- know what personal information we collect;
- request access to your personal information;
- request correction of inaccurate information;
- request deletion of certain personal information;
- withdraw certain consents where permitted;
- manage cookie and similar technology preferences;
- opt out of the sale or sharing of personal information where applicable;
- limit certain uses of sensitive personal information where applicable.
If your data is controlled by your employer
If you are an employee of a business using Maxuod Shift, your employee profile, schedule, hours, tips, and management notes are typically controlled primarily by that business or its administrators. In such cases, we may direct you to contact your employer to process your request.
To submit a privacy request, use our contact form or email support@maxuodshift.com with the subject line Privacy Request.
10. Children’s Privacy
Maxuod Shift is not intended for children under 13. We do not knowingly collect personal information from children under 13 without appropriate legal basis. If you believe we have done so by mistake, please contact us immediately.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will post the revised version on this page and update the effective date. If required by law, we will provide additional notice or obtain updated consent.
12. Contact Us
For privacy-related questions or to submit a request:
Send us a message →